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Justyna S, 27 Apr 2021

The only issue was connection at the beginning of the course but this is something which has to be taken into consideration when doing online courses. Daphne was very professional and knowledgeable

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Jo H, 23 Apr 2021

Really enjoying the course! Thanks so much. I like the interactive stuff and breakout room activities. I loved the last exercise today with the case study - it felt really practical and useful to imagine what we’d say and do and to discuss that with others.

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Rosalind B, 22 Apr 2021

good training - would have been helpful if we had the manual to follow at time of training so can refer to.

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Mari B, 22 Apr 2021

Nicky was a really exceptional facilitator for this course and made the whole session across both days very valuable and accessible.

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Emily J, 21 Apr 2021

very useful. Cathy was very knowledgeable and friendly approach. Felt comfortable to ask questions without being judged. Got some useful tips to use moving forward.

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Henna R, 21 Apr 2021

I thought it was a great demonstration of the use of the structures and how they could be used. As someone who is then going on to use them, I would have liked a bit of time to discuss possible pitfalls around the structure being used and how to avoid/overcome them from both the trainer (who has obviously used them) and others on the course

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trish r, 21 Apr 2021

it has been really useful to use some of the techniques in real life rather than just reading how they work - practical experience enhances overall learning and they are potentially productive in terms of team/personal outcomes

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jenny r, 21 Apr 2021

Bit too fast for me, but then I know I'm pretty slow. Otherwise very upbeat and friendly, and so good to try out the models, thank you

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Katie B, 21 Apr 2021

A really quick but varied, thought provoking and useful course. You are pushed out of your comfort zone with role play, but get such a sense of achievement afterwards. I was very nervous about doing role play to address my weak spots, but found it most useful to practice before taking into real life - and with people who are going through the same thing. Cathy was very enthusiastic, knowledgeable and inclusive.

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Alice W, 21 Apr 2021

A great course, which was really engaging and helpful. I loved the fact there were a lot of practical tasks, Adele facilitated really well. One of the best courses I have been on.

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