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I came to this course really open minded not really understanding what I was going to learn. I am somebody who HATES difficult conversations and would rather just let it go. Having attended today’s course, I have so much more understanding of how to address them. Paul has been fantastic and the course wouldn’t have been what is was without him!
Good Course! I have took some helpful notes away and the book has some helpful points and advice.
Relevant and useful role plays that helped to show the reality of dealing with workplace conversations. Paul asked for and listened to everyone's opinions/experiences, making sure all felt their voices were heard and their concerns weren't uncommon.