Showing 15,971–15,980 of 29,058 reviews
Very useful course. Although I knew most of the course content and have applied it. This was great a refresher.
I think the course was fantastic, I thought Mike has a great way of getting you engaged and really tailored it to our structure and terminology.
It worked well over Zoom and split over 2 session
I really enjoyed the course. The instructor was very knowledgeable and provided good instruction. I did learn new techniques which I will be using in the future.
The trainer was very calm, considerate and comprehensive in his delivery and content
I found it really helpful - loved the tips, tricks and traps.
It was great, really interesting. Helful to think about patterns in behaviour and being able to recognise those now.
Nicky was absolutely fab - she delivered the course in such an engaging way, inviting lots of real-life examples from the participants and making sure everyone had the chance to explore a specific problem they might be facing - making the learning and techniques feel immediately relevant, useable and memorable.
Felt it was a really valuable first step in addressing issues that I have been struggling with at work. It gave practical tools for self-improvement, but also helped me to more specifically identify what I had been doing wrong. I feel at a later stage it would be helpful to go into handling conflict in more in depth, but really pleased that to have done this more general overview on assertiveness first.