Happy reviews

4.7 (28,824 reviews)
AI summary of reviews

Happy’s distinctive strength is its consistently warm, patient trainers, who create inclusive, non-judgemental spaces where attendees feel comfortable asking questions, reflecting and contributing. Across its courses, attendees describe delivery as clear, well paced and engaging, with a strong balance of discussion, theory and hands-on practice. They value practical tools, useful resources and examples they can apply immediately, alongside clear joining information and prompt course materials.

Engaging trainersPractical learningSupportive environment

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I had been concerned about a full day training on zoom but went really fast and was very engaging. There was a nice balance of breakout and large group, and the content of the course was really helpful. Thank you!

Joanne W · 12 Nov 2020
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Very informative and pleasant session even for people that have experience with report writing. There's always things to improve on.

Maria S · 12 Nov 2020
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Very good particularly given this was presented on line because of the pandemic restrictions.

Tony P · 12 Nov 2020
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It was a very interesting format. I felt that Paul took the time to involve everybody and he gave very good examples for what he was trying to get across

Peter C · 12 Nov 2020
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I would have preferred to this training in a training room environment. I am working from home on a small work laptop, so it was difficult sometimes to see all icons and I had to keep tabbing between presentation and back.

Georgina J · 12 Nov 2020
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Good session - helped me to take a step back and consider what I'm doing and why. Paul is a great communicator.

Joseph B · 12 Nov 2020
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I enjoyed it, very useful.

Ian F · 12 Nov 2020
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I think the content was excellent, and whilst it didn't feel dragged out, it think it could of been more condensed into say 4 hours.

Tracy S · 12 Nov 2020
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I enjoyed the first 1.5 days of the course. The second afternoon on contrasting statements and STATE left me a bit cold. I think it's probably because I find the most interesting parts of the course around some of the collective challenges the organisation faces and what is needed to shift out of them. I find the individual techniques a bit less useful (e.g. contrasting statements, managing difficult conversation). Feels like they're a bit more common sense/basic emotional intelligence.

Mark M · 12 Nov 2020
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Really enjoyable session. Delivered in a very straight forward and easily understood manner without too much technical jargon.

Mark H · 11 Nov 2020
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