Happy reviews

4.7 (28,721 reviews)
AI summary of reviews

Happy’s distinctive strength is its consistently warm, patient trainers, who create inclusive, non-judgemental spaces where attendees feel comfortable asking questions, reflecting and contributing. Across its courses, attendees describe delivery as clear, well paced and engaging, with a strong balance of discussion, theory and hands-on practice. They value practical tools, useful resources and examples they can apply immediately, alongside clear joining information and prompt course materials.

Engaging trainersPractical learningSupportive environment

Generated from recent reviews; may not reflect every review

Showing 14,461–14,470 of 28,910 reviews

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Another great course! Thanks Pat.

Debbie M · 25 Mar 2021
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I like that the courses are not too long

Kathryn S · 25 Mar 2021
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Excellent really enjoyed it

ALISON A · 25 Mar 2021
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I have never done any specific customer training before and it was useful to get a real insight in to what we should and should not be doing

Rachael R · 25 Mar 2021
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Really great session, Paul was an excellent host. Made you feel listened to, not simply moving onto the next exercise.

Gregory K · 25 Mar 2021
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Very well planned to say it was online. Very smooth and easy transitions between tasks.

Morgan B · 25 Mar 2021
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Thought Nicky presented the course really well, I liked mixing with different colleagues who I wouldn't necessarily meet in my day to day. The breakout rooms broke the session up, felt like it could've been a longer session but it was good varied topics for the 2 hours.

Emily T · 25 Mar 2021
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Sal was very approachable and helped us navigate through the course well

Katie S · 25 Mar 2021
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good course - still need clarification about ECF style and tips on not just typing everything verbatim as I won't remember otherwise!

Ellie M · 25 Mar 2021
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Great session with Paul who delivered very well to a group from different areas of the business at once.

Ned B · 25 Mar 2021
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