Charlotte L, 17 Oct 2019
Cathy was brilliant at giving examples of how to put the learnings into practice. There was lots of opportunity to explore the techniques using our own examples which helped to cement how I can put them into practice now.
Bridget P, 17 Oct 2019
Very helpful, gave me lots to think about in the way I give negative and positive feed back. To listen more and let people talk.
Robert L, 17 Oct 2019
Happy with Happy! Did well to avoid the same few doing all the talking. Flowed well, never bored. Useful content that I will endeavour to use. Thank you.
Robert C, 17 Oct 2019
Great day. Course book looks useful. Will read this more closely
Elizabeth H, 17 Oct 2019
The course was great at discussing constructive feedback especially when you don’t have evidence. I would benefit from doing a lot more work on this area for my confidence but appreciate the course has time constraints. Role play sessions were great
A N, 16 Oct 2019
London
Great office Great venue Great lunch Enjoyed course Facilitator excellent
Linda A, 16 Oct 2019
London
Great to be in a managers course with people from different sectors. Looking forward to next days course
Hannah B, 16 Oct 2019
London
Some really great points that will help my leadership practice and support my team to be the best and happiest they can be, using all their talents.
Patricia L, 16 Oct 2019
I really enjoyed this facilitator and training. I had issues with interviews and talking to clients confidently but am now putting what I learnt into practice with my clients and strangers I come into contact with. Observing their responses and learning from them.