Happy Reviews

Good - thought provoking

Sarah was a really great teacher - communicative, engaging and understanding. Highly value this course.

Great training, felt very involved, everyones points were taken onboard and all questions answered.

Great training, I love the time Sarah took to make us a personal feedback and coaching.

very well delivered and at slow pace to enable learning at good pace and able to ask questions

Very good course, great facilitator

Help and will be putting learnt skills to use

informative

Is to shorten the course or to spread out breaks

The facilitator was good at explaining the different types of structures in which reception staff can use to deescalate situations.