Happy Reviews

Really enjoyed the course- I joined quite dubiously and am leaving really enlightened. I have learnt about managing both myself and my team better.

Excellent course that I have taken a lot of tips from which has helped build my confidence as a manager

I enjoyed how fast paced the session was and the fact I was given phrases I could use.

Another excellent session. Quite a lot to take in though!!

Brilliant course that's clearly being updated to move with the times. Paul's an unassuming facilitator who created a lovely, learning environment for us.

I found this very useful, thank you

I enjoyed the course and am eager to try out some of the new techniques I’ve learned

Really enjoyed the course and liked the way we were put on the spot to sort out problems. A bit nerve racking but at least I did it ! Thank you

Thought it was a really engaging course & beneficial. Hopefully I use it before I lose it

Really useful - tutor was fab!