Showing 11,711–11,720 of 22,244 reviews (5 star)
Really amazing course, and Ebe was great. She was patient and went at a pace where everyone could keep up. Lots of scope to ask questions and put what was learnt into practice. I would definitely recommend this course for people like me, who know the basic functions of Excel but would like a slightly more developed understanding of how it works in order to improve my user experience.
I've been looking forward to this segment because delivering feedback is something I struggle with. I love how today broke down how create a safe space and deliver feedback into a basic, overall structure that was easy for me to understand and implement.
The Range Names session was smaller than others of the same length (in terms of content), but as always Pat went through everything carefully and with extra time, went into extra uses and concepts. Always very helpful, and much appreciated!
I enjoyed it - it's the first day-long zoom course I've attended where I felt energised and involved rather than 'chewing the desk' and watching the clock. Also felt like I'd learned a handful of really (immediately) usuable ideas rather than pages of notes I might never look at again
I have never done any specific customer training before and it was useful to get a real insight in to what we should and should not be doing
Really great session, Paul was an excellent host. Made you feel listened to, not simply moving onto the next exercise.
Very well planned to say it was online. Very smooth and easy transitions between tasks.
Thoroughly enjoyed the customer excellence training. Paul was really supportive and guided the conversation well, the training was engaging and has stimulated my thinking on ways to improve my approach to customer service