Happy Reviews

Excellent course, learnt a lot.

Great training with some good practical tips. It was also interesting to talk in the breakout rooms to members of other teams in the organisation to be aware of different issues we face and how one solution might work for one team but not be so good for another.

Really useful mix of discussion and practical information and suggestion. Lots of useful pointers and ways to structure activity and conversations. Very accessible and helpful.

I loved the training, I found the training so thought provoking. It was engaging and I think I will find it very useful

A very thought provoking day with lots of good practical ideas that I can see I can use.

After a year+ of covid, I likely have lost some level of ability to talk to other people outside my immediate circles. This training not only brushes people up on their communication skills but reminds them that we are all human, likely making similar mistakes in both conversations and with the assumptions we have

-You were really welcoming and positive, thank you! Also very good at remembering our names and comments we had made; acknowledging every message in chat -Really interactive session despite being online (i.e. use of breakrooms, whiteboard, live role play as a team) -Very well timed (although strange at first, the countdown helped me come back on time) -You drew on your own examples from family/work which was great and helpful -Sharing relevant research in response to comments we made i.e. email senders/readers rating tone of email

Nicky was a wonderful lead for the training. It felt relaxed and went at a good pace, but remained focused. I also felt that the examples Nicky used were really helpful and interesting. I dont think that we were a particularly 'lively' group and not many of us stepped forward for the 'role play' elements, but i felt that everyone was engaged during the day, and the breakout rooms were excellent at keeping short and focused tasks on track without feeling like you were put on the spot. A really useful day, thank you.

very helpful and could answer all question raised

good course and helpful trainer