Happy Reviews

Useful day and well structured for a mixed group

Loved how interactive and engaging the content was

Very good! Suzi was great, and I learnt a lot of relevant information that can be applied to my job role.

It was a very engaging course that was tailored to the very specific needs of our work place, departments and roles. Throughout the different focal points a constant return to case studies and experience consolidated these concepts.

Really enjoyed the course and got out of it than I expected. Suzi was a great facilitator and adapted well to the groups needs.

It was a great course that gave some practice ways of handling difficult situations with customers but also in personal life

It was a really fun day :)

The course was great and covered a huge amount. The material was varied and the trainer engaging. I personally found the pace a bit too fast but I'm probably more of a beginner than others. There was so much that was covered that I will be able to incorporate into my presentations going forward.

The training was incredibly useful and well-structured. The trainer did an excellent job answering all our questions and provided great demonstrations. I will definitely be using the skills I learned and applying them to my work. I really enjoyed the session. Thanks, Gill!

a little fast paced towards the end, but really pleased with what was covered and the delivery