Happy Reviews

Pace was slow at times but that was not down to the instructor but other participants. Instructor handled this really well creating a good balance in pace between faster and slower participants

great for networking would have been good to have examples based on local government use of the prinicples e.g ow a LA has used pre approval

Well run & informative. Not exactly relevant to myself at the present time though.

I really enjoyed the course today and got lots of really useful tips. I also liked the recourse material on emails and meetings

I found the coaching session useful The difficult conversation tools were useful to give a structure to approaching them. I did find this session was a little bit repetitive though

It was good attending the Excel course, I have learnt a lot, and hopefully be able to use this in my day to day work.

very nice course , very relaxed tempo .

An open space where everyone could contribute. We were divided in to groups of 2 or 3 which meant that our voices felt heard each time. Learned a lot about how management is about soft skills more than knowledge.

I thought the course was excellent - everything was well explained from start to finish. My only suggestion would be to run a test at the end of each session to help make navigation and course skills concrete as I can imagine myself forgetting some of the very useful tips if I don't practice.

Good introduction