Attendees particularly value the provider’s knowledgeable, approachable trainers, who make complex legal and workplace subjects clear through relevant examples, discussion and practical exercises. Across its courses, learning is interactive and well structured, with role play, case studies and constructive feedback helping participants build confidence and apply new skills in their day-to-day roles. Reviewers also describe the delivery as professional and engaging, with useful materials and opportunities to connect the content to their own experience.
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Showing 931–940 of 1,715 reviews (5 star)
An excellent course. I would recommend to all outdoor council staff and staff that deal with the public to attend this training.
Very good and informative. Was hard to concentrate by the end as it is a lot of information in one go.
Tom, our trainer the hotel and the hotel staff were was fantastic, highly recommended.
I feel more confident in having to deal with conflict if it should arise.