Showing 821–830 of 1,715 reviews (5 star)
Good course content and delivery of training.
This was an excellent course, extremely informative, and very well delivered. The trainer (Tony Bennett) was top class. Such was the enthusiasm in the group, every one was looking forward to going back on the course after lunch breaks. Almost all of the new material I learned on the course, I can use in my job every day. I would like to do the advanced course.
Tony is a very personable and knowledgeable man.
I enjoyed the discussions and obtained valuable skills from the training which will be implemented on an ongoing basis. I would highly recommend to all Healthcare professionals.
It was really informative and engaging. I found that it was really easy to follow and the videos at the end really helped me understand the points mentioned previous as I saw them in real life situations. The speaker was really engaging, friendly and easy to listen to.
I found the course on course handling very beneficial and I got some good tips for dealing with different types of callers.