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Would be interested in more role play scenarios facilitiated by Thom as either a customer or vice versa.
I really enjoyed today’s course and I feel more informed and prepared in the areas of record keeping and report writing now
I really appreciated going through reports completed by those attending the course.
The course content was well structured, informative, relevant and well delivered.
Great course, the highlight was understanding the tricks the solicitor uses and why - it was a great glimpse intot he head of the enemy!