Green Cross Global reviews

4.8 (10,096 reviews)
AI summary of reviews

Practical, confidence-building teaching is the provider’s clearest strength: attendees consistently praise knowledgeable, patient and personable trainers who explain clearly, use real-life scenarios and keep groups involved. They value the strong blend of theory, demonstrations and hands-on practice, which makes learning memorable and builds confidence to respond at work and in everyday emergencies. Courses are generally well paced and supportive, although some attendees report occasional issues with pre-course communication, online systems or certificates.

Knowledgeable trainersPractical learningReal-life examples

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the venue was awful, the room was cold we had to sit on a chair no table to write on. I was force to write in the booklet on my knee. Guests wondered into the room while we where there, very off putting. I did not know it was entertainment for the hotel guests. I had to lay down on a carpet that was dirty and smelt very bad. I would think about using another course elsewhere if the Adelphi Hotel was used again.

lee s · 04 Apr 2016
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Response: Hi Lee Thank you for your feedback on the venue which we will take up with them and look for a suitable alternative.

This was by far the best first aid course I have been on.

Rachel W · 03 Apr 2016
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Response: Hi Rachel many thanks for the feedback I will ensure the trainer also get this passed, Jo Walker is a fantastic trainer.

very well run, content was relevant and interesting. correct pace and kept the interest of our participants well.

Mike M · 02 Apr 2016
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Response: Hi Mike many thanks for the feedback and we are very happy you enjoyed the course, I will ensure the trainer Jamie also gets this feedback.

I thought this was a really good first aid course. The teaching was excellent and reinforced with fun games that helped you to remember the information. I also like the gift you gave us of a mouth guard and gloves. Much more useful than a pen or badge.

Deborah R · 01 Apr 2016
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Response: Hi Deborah, many thanks for the feedback and we are very happy you enjoyed the course, we are also very happy with the feedback about the face shield pack, I will ensure the trainer I will ensure the trainer Andrew also gets the feedback.

Really informative, good knowledge and understanding of how to implement first aid.

Hollie L · 31 Mar 2016
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Response: Hi Hollie, many thanks for the feedback and taking the time to reply, we are very happy you enjoyed the course and I will ensure the trainer also gets this feedback.

The course was great! Very informative. However the booklet where we wrote all our answers in and notes was taken off us at the end to be sent off or something. I know we were given an official booklet with all the information in but our written answers would have been helpful to keep a hold of.

Natalie E · 30 Mar 2016
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Response: Hi Natalie, many thanks for taking the time to give us feedback. the assessment record that you gave back to the trainer is to prove and evidence to show you have met all the criteria and standards along with learning outcomes, it replaces a multi choice style test at the end of the course, giving the learner continual development and involvement. I will pass this back to our Awarding Organisation as feedback also. We hold on to these records for 3 years for auditing and external verification by our AO who follow OfQual guidance. Hope this helps if not please do not hesitate to contact myself.

Tim was an excellent trainer- grew sense of humour and excellent skills which he passed on to us effectively.

Samantha G · 30 Mar 2016
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Response: Hi Samantha, many thanks for taking the time to give us feedback and we are very happy you enjoyed the course, Tim is an excellent trainer and I will ensure he gets this feedback.

Small group was great for people to feel confident and comfortable with each other. Had plenty of one to one feedback and practice

Natasha C · 26 Mar 2016
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Sarah reassured me that the course content was more than adequate for our needs and gave all of us the confidence needed if a situation should arise.

Melanie B · 24 Mar 2016
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All delegates found the training excellent. The content was relevant to the workplace and was well presented and communicated by the trainer.

fiona a · 24 Mar 2016
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