Showing 7,291–7,300 of 10,131 reviews
I have not as yet received my certificate since sitting the course
Response: Hi Mr Johnson, I will pass this onto the BT account handler today and look into what has happened. Many apologies for the inconvenience but we will get this sorted ASAP and look into what the problem was initially with any delay. A member of staff will be in touch in the next 48 hours with a response. Apologies once again on behalf of GCT.
We did not receive certificates, or an update to show who had passed.
CPR mannequins could do with being replaced - 1 was faulty and it was difficult to tell if the chest was inflating or if the airway wasn't opened correctly.
Response: Mr Turnball, Many thanks for highlighting this issue you came across, I can only apologies on behalf of GCT. The equipment is monitored daily by the trainer and cleaned and inspected before each course and a report and return sent into myself once a month as the T&D Manager. I will speak with the trainer and conduct an observation of his equipment. Once again I apologies for the poor quality of training equipment.
Very good course. Was well worth closing our bar for. Julia Smith was very informative and very helpful. A very happy and fun instructor.
The course was delivered in a fun and expert way that made it easy to take in the learning
Bob McHardy: Trainee from our store: Enjoyed the course immensely, by Mick Watson and Sam Logan. The new theory/ written book side was useful, as was the practical and chance to practice. Both trainers have they're unique style, making all three days engaging and easy to understand at all levels.
The course was excellent very informative, not afraid to ask any questions. I felt comfortable being the only female in the group, I was put at ease knowing who id be working with for the next three days. Great course and venue.
The course was excellent. The trainer was really very good , very engaging and encouraging
relaxed, enjoyable, plenty of hands on teaching