Green Cross Global Reviews

Please can you change the contact name for our store to Tomas Mortimer not David Moulton. Thankyou

Tea / coffee was 50p a cup and needed correct change. Pre advise would be good.

I thought the trainer made the course interesting and now I feel confident in dealing with a situation we covered

The trainer knowledge was extremely poor. This was my 5th FAW course and by far the worst I've been on. The trainer was not prepared, did not know his slides and taught us quite a few things that contradicted with the information given in the manual. The whole group lost faith in him and ended up researching a lot of the stuff online ourselves. Few examples: He got the arteries and veins definitions wrong, apparently veins carry oxygenated blood. He demonstrated recovery position wrong the first time and had to redo it. Could not demonstrate how to do a sling, so he left that part out and didn't get us to practice. His most popular comment within the group was "sugar does not give you energy, it is fat!". He even managed to change the chemical structure of sugar from being a carbohydrate to a fat! I'm surprised how he is even allowed to teach and has never been evaluated.

great course however venue was poor old cold smelly room no facilities for tea of coffee no parking

Excellent course and trainer, many thanks.

An interesting and engaging trainer and a course with plenty of content and practical stuff - a good day.

Great trainer with a really good delivery

The course content, and trainer was excellent, but the venue wasn't ideal, there was a childrens nursery in another room, which was distracting, no tables to use, so we were writing on our laps, no proper facilities, but apart from the venue, the course was excellent.

My marks are lower than 10 on account of the venue. The room was clean and fit for purpose and the staff were helpful and polite. However, there was no coffee or tea on arrival, I did ask for a coffee and had to pay for the coffee from my own pocket. I would have expected tea and coffee to be supplied at this point. Tea and coffee was supplied at other times throughout the course. There was no food available at the venue for lunch. I did take a 20 minute walk to town for a sandwich, but I would have liked some prior warning that there was no tea or coffee on arrival and no food available. I'm not sure if this is the venue's responsibility or that of the course planning.