Green Cross Global Reviews

I had registered to attend the 3 day course. On day we had 6 in our group including myself. Couse content was delivered at a nice pace by the trainer. However, I was advised in the afternoon that the full 3 day course would not be going ahead due to a shortage of number as the others in the group had only registered for the one day course. I was advised I can be re-booked on the next 3 day course free of charge. This was extremely fdrustrating as I had hired a car for the 3 days due to my location and there being no direct transport to the course venue, which was some distance from me. Thsi was extremely disappointing.

On the 2nd days training I asked a question about a first aiders culpability the subject was to remove an object from a patients chest to get them into recovery pos.His response was demeaning and aggressive he implied I must have been kicked off other courses and that all my previous training was sub standard despite me having FPOSI. I didn't put this in the review sheet on the course end as I knew he would have no problem reading it aloud to the class.im sure if other students were asked about the incident they would corroborate my story questions met with ridicule and aggression

The trainer knowledge was extremely poor. This was my 5th FAW course and by far the worst I've been on. The trainer was not prepared, did not know his slides and taught us quite a few things that contradicted with the information given in the manual. The whole group lost faith in him and ended up researching a lot of the stuff online ourselves. Few examples: He got the arteries and veins definitions wrong, apparently veins carry oxygenated blood. He demonstrated recovery position wrong the first time and had to redo it. Could not demonstrate how to do a sling, so he left that part out and didn't get us to practice. His most popular comment within the group was "sugar does not give you energy, it is fat!". He even managed to change the chemical structure of sugar from being a carbohydrate to a fat! I'm surprised how he is even allowed to teach and has never been evaluated.

This Is Emergency First Aid at WORK. the operative word her is work. The course needs to be tailored to our workplace that has booked the course in our case a primary school. I do realise general First aid is the base but this did not really address school issues. The trainer delivery was slow paced he couldn't remember from one week to the next what he had covered and what he hadn't so repetitive. Not happy at being asked to sign & date things in the book before those parts of course were delivered. Not happy at being asked to ring all the Y's in the book even before we had completed the task. Had to ask for a demo of how to apply sling. Wasn't shown or given practice on bandages. Not happy that trainer collected all feedback.

The trainer could have tried to make it a little more interesting and try to involve the group more.

Registration started late - around 9.15 though the course was supposed to start at 9 and we had been told to arrive at 8.45 so we could be registered before the start time. So I had to sit around in the hotel reception for 30 minutes having rushed to be on time. This was very irritating as I could have taken my time. We were told to be back sharp from lunch at 12.50 pm. The trainer did not arrive until 2 pm by which time we had all been sitting around for over an hour with nothing to do. I called the company but you were unable to locate him. When he arrived he was very flustered, slurry speech and not in the ball. He said he was fine but had been sleeping in his car and struggling to wake up. He seemed to improve a bit after about an hour. We had to skim through the second part of the course in order to get through it on time so I do not feel I got the depth of knowledge which I should have got. I felt the whole thing was very professional and disrespectful of our time. I also did not get the service advertised when I signed up because of all the wasted time. I think I should be given a partial refund as I did not get what I had paid for

1) third feedback form is too many 2) the place was freezing - totally unacceptable

We have another first aid training session booked over 2 evenings, 30 Jan and 6 Feb, booking ref:7012320. Please can I request a different trainer as I don't feel the one we had this week will suit our teachers as his style was a bit disjointed. Also would it be possible to include a bit more time on cuts, bumps and sprains, breaks as these are the main incidents in a primary school. I realise we have to cover the other areas, but wondered if it could be 'tailored' a bit more for a school?

The course was poorly structured to meet the needs of the participants and didn't have enough relevant content. More care should be taken in finding out the relevant needs of those attending the course...

Overall the course was ok, unfortunately the trainer let it down, it was very much felt that one employee was made to feel "singled out and picked on" to the point where she left the room to decide if she wanted to continue. The trainer made comments detrimental to people in there, he insinuated that one male employee would grab a child and put them in the back of their black van, this was taken offence to as im sure you will appreciate why.