Zz X, 22 Apr 2026
Over all it was good training but some lack of awareness it’s the residents home particularly because it was on a dementia community. Dated Language used such as “aggressive a ones” referring to residents didn’t seem appropriate. And punching the fire doll as a joke this could cause distress to residents nearby. If families where to hear or witness him saying “this is what you do to the aggressive ones -then punch the doll repeatedly” it could cause complaints our end. But was knowledgable and the training over all was informative and friendly.
George G, 17 Apr 2026
Very impressive , thank. See you next time.
Tolulope A, 17 Mar 2026
Course was very informative and very engaging. Charlie did a good job
Rebecca W, 13 Mar 2026
Good and feel under the process more clearly.