Chartered Insurance Institute (CII) Reviews

I thought the main problem was that it wasn't clear what level the course was aimed at before booking so it was a mixed bag of delegates at different levels expecting different things, I did think that the trainer accommodated this very well on the day though. Overall it was a successful day of learning for me, although it started off very basic we did go onto more challenging aspects of Excel and I would be interested if CII were to offer the advanced course next.

The course was intense and I found it difficult to concentrate in the latter part of the day

Had to repeatedly chase for joining instructions which only finally arrived the day before the course.

Sarah was an excellent trainer, with the perfect balance between presenting to the group and interaction amongst ourselves and allowed flexibility with the syllabus. The only odd part of the day was her having to take us to Pret to get lunch at the last minute as nothing had been arranged internally beforehand.

Unfortunatley, there were no course materials provided on the day and the trainer found it difficult to cover off everything that was need. Steve did his best with the materials he had but i found the course a disappointment and a waste of time and money. The experience has made me very wary of booking any further Cii courses. Thank you for your time

well run, interesting and engaging course

Very relaxed learning atmosphere with flexible trainer

Room and support equipment was good. Provision of drinks and biscuits was also good however, the lunch provided was minimal for the number of attendees and some did not actually get a sandwich!!

Donna, was fantastic very engaging and I was also very lucky that we only had 3 of us on the course so very bespoke. My company had organised something similar a few years back so if the course had been full it may not have been as beneficial but I would certainly recommend this for new members of staff.

Room was a little warm especially when quite small