Chartered Insurance Institute (CII) Reviews

I came to the course having purchased the materials but not yet having chance to have started studying. However I am already confident to sit the exam just needing to put some time up improving knowledge on each product. I must give thanks to Georgia as the caterers had not sent my vegan lunch and being local to the area I was prepared to nip out to Morrisons or Boots and grab some however she had something already waiting for me at lunch time. Big thanks to Georgia for this.

I felt Paul was a very engaging tutor and the content was appropriate to already trained mortgage advisers and brought attention to the topics that I do not use on a day to day basis.

Maybe next time if the person supposed to be presenting is ill. Re-schedule rather than use a substitute that may not be as prepared

Well planned, thought provoking and presented course, with the right amount of audience participation.

Didn't flow very well from one section to the next - could be because the tutor was using someone else's presentation

Very knowledgeable guy, really knows his content - don't know if he could read the room especially when energy levels were dipping

I didn't feel I learnt very much and too much time was spent on exercises which didn't relate to the training topic - an hour's course would have been more appropriate

The tutor was very knowledgable around the material, I really struggled keeping up with the delivery. I believe this is due to using a colleges slide deck rather than his own prepared one. At times the course was a little fragmented with jumping around different sections and elements

As the original tutor was unable to attend due to sickness, the course felt very disjointed and cobbled together as the tutor was having to work through slides which were not his. The majority of slides were skipped and were not explained fully. The day mainly consisted of us being given activities to complete before being taught the theory. This did not create a worthwhile learning experience as it felt more like self-learning rather than being taught by the tutor. One of the activities involved reviewing a policy wording but some of the wordings provided were years out of date which rendered the task irrelevant. The group were given two different wordings and asked to discuss with your partner but as one wording was years out of date, this led to confusion and most of the time spent was discussing why we had two conflicting wordings rather than gaining any knowledge out of this activity. I am not a fan of reviewing policy wordings as part of a learning experience, it seems a bit of a cop out and as policy wordings can vary significantly I don't feel that you can gain much useful knowledge from this activity. The course content seemed to jump around a lot, and it didn't feel like we finished a topic before moving on to the next. I have a few large contractor clients and was looking forward to developing my knowledge in this area but the course did not fulfil this. Overall a very disappointing experience.

More questions throughout the day would be useful to test knowledge! Sometimes the information given was too basic