Beata W, 06 Mar 2025
especially the last part "transactional langiage" the explanation about the psychological processes behind conversation - very interesting
Lisa D, 06 Mar 2025
Lynne is brilliant. She remembered everyone’s name which was mind blowing. Her anecdotes brought real life examples which was useful. She was knowledgeable and funny. Full of energy. Really good course.
Lisa L, 06 Mar 2025
I thought that learning about the transactional analysis framework was really insightful as it gave me a new perspective on the interaction between the ABOs and I. I now can put into words their behaviors and I believe can facilitate my work, interactions with ABOs.
Adam D, 06 Mar 2025
Learned a lot and understood all content that was covered
Marc M, 05 Mar 2025
Great tutor!! Very informative. Easy to relate to.
Claire P, 05 Mar 2025
Lynne is amazing and really brought the course to life which isn't always easy when the content is set by the organisation rather than the training provider. Would highly recommend
Rhiannon G, 05 Mar 2025
Very good course good for sharing best practise and hearing others experiences , enjoyed and look forward to putting in place