The IT Training Surgery Reviews

additional training required

It was very helpful!

Shelley is brilliant and was able to sort out the annoying little things that I couldn't do in excel and word. Brilliant teacher.

Shelley is an excellent, highly experienced trainer. Patient and knowledgeable, she worked with care to instruct and demystify various IT knowledge gaps I have.

The only improvement I would suggest would be more hands-on editing of word documents, rather than just watching the trainer do it. We could even all work on the same documents and follow through the steps, mimicking the trainer. Personally I find that I remember things better if I have done them myself. However this was generally really good, the explanations were clear and the pace was good, so I still learned a lot.

As usual Shelley was able to answer all my questions and helped me do things I needed to do.

it did achieve objectives however challenge is to go away now and enforce what we covered in the day to day workings of the office

Very well tailored to personal issues and needs related to how to better use Outlook. Trainer very knowledgeable on both the programme itself but also on approaches on how to manage emails more effectively. Such a broad approach of understanding was very helpful for me.

As well as training groups, it's really beneficial to receive 1-2-1 training for any "techy" problems and Shelley was excellent! I feel fully equipped to organise my Outlook inbox by using Rules and Quick Steps.

I was a slightly more advanced used, this was a really good introductory course which was what was required, so there were only a few things in here I didn't know. On the other hand, good to get people up to a similar page in the manual!