Andrew C, 23 Jul 2025
I found this course to be both interesting and informative. Leading to thinking about how I have dealt with things in the past.
Daniel F, 21 Jul 2025
Learned about the useful tips and wording to handle disgruntled customers or members of the public.
Jesse B, 21 Jul 2025
Birmingham
Great course, friendly tutor , good practical examples
Jacob D, 21 Jul 2025
Birmingham
Great atmosphere, great course and Dennis was extremely informative and is clearly extremely experienced in the trade.
Craig W, 21 Jul 2025
Birmingham
Trainer was very helpful
Sheldon G, 21 Jul 2025
Birmingham
Very good at communicating, explaining and getting the information across
Sam T, 19 Jul 2025
Birmingham
Very informative, Rich Lea is a great instructor.