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It was excellent and good course ,straight to the point and helpfull
Denis was very engaging and helpful, easy to learn from and approachable with questions etc.
The assessor was brilliant, friendly, made the course clear and easy to understand and learn from, would highly recommend again !!
Very thorough and insightful, explained everything in detail to allow everyone to understand the questions.
Denis was very knowledgeable and explained everything clearly
Good course and good knowledge what to do in conflict situations