Showing 5,681–5,690 of 27,271 reviews
Have better knowledge and understanding to cope with a suicidal call. Feel more prepared
Overall, a heavy but worthwhile course that was excellently delivered from Christine.
A good course, which is relevant to our job. I enjoyed it, thank you.
It is a very important subject to address and the training was done very well. The tutor was prepared, the tasks were interactive and there was a lot of group activities involved. The breaks given were nice and long and this allow us to relax and grab a drink and wind down for a bit before starting the next section. The only negative thing is that it was very long and at the end of both days I felt a bit drained. In particular, the first day, I was on inbound calls straight after and it was quite hard to stay focused.
Really good course, would have utilised a slightly larger audience within the venue, but not too large due to course content
This was a fabulous training experience which I found very valuable. I have recommended this to all my colleagues
Many Thanks Steve and keep up the great work - stay talking tough
I will never know if I can apply the learning until it really happens (should I ever have to have the conversation with someone) but I feel I have the tools to be able to do it!
Invaluable skills to have, if they are ever needed
Really enjoyed today correct amount of space breaks and people on the course time to reflect