Showing 2,201–2,210 of 4,204 reviews (4 star)
It was a full on day, though I don’t think making the course longer or spilt over 2 days is nescessary, maybe a more relaxed venue would help.
Response: Thank you for your feedback, I will take on board about the setting. Thank you for your participation during the course.
I found some of the content quiet difficult especially the role plays and asking about suicidal thoughts in front of the group.
Good course with practical guidance on a difficult subject.
Great course. I think as someone not trained in counselling maybe longer course needed in how to conduct conversations but it was only running out of time that did not allow this.
Response: Dear Sarah, Thank you for your kind comments about the course. I see what you are saying about not being trained in counselling, so a longer course might be needed. Our evidence suggests that this is a course for all people, supporting us to strengthen the everyday conversational skills we already have. This is why it is first aid, not therapy, I do hope it has supported your skills to strengthen and that you feel able to have a caring conversation should the need arise. Very best wishes, Fiona
thank you, this was a helpful and practical course.
Response: Dear Jonathan, Thank you for your feedback, I will make sure the tutor is aware of it. I am pleased you found the course practical and helpful. Very best wishes, Fiona
Enormous thanks to and admiration for Fiona Aldred. A few years ago I could never have imagined the need to attend such a course but I feel better equipped after a couple of hours listening to Fiona's advice and first hand experience.
Thanks for a great training. It was really helpful.
Thank you for shining a light on this subject as it needs to be better understand.
Would have liked to touch on capacity and additional needs more than we did
Response: Dear Sophie, Thank you for your feedback, we really appreciate it, it helps us to develop and improve our course. I was sorry to hear you found the talking exercises difficult and that more ice breakers would have been helpful. We do try to accommodate all learning styles throughout the day, and it is a busy training day, but I will make sure that we think about your comments when we are planning our next upgrade. With regard to capacity and additional needs, we do run specialist programmes that have been developed for specific groups, for example working with people who have autism, or the housing sector. As the programmes commissioned in Buckinghamshire are for a diverse population, we have used our standardised programme to ensure it works for the majority of providers. Thank you once again for the feedback it is really helpful. I hope you have a lovely evening. Best wishes, Fiona
Shorter lunch break, earlier finish
Response: Dear Sabina, Thank you for your feedback we really appreciate it. I just wanted to let you know that every part of the course is worked out to promote a safe environment. Not all participants find the subject easy to deal with and having a longer lunch break allows those people to get support and compose themselves. I hope you understand our reasons, we are very aware that managing safety is paramount to the success of the training. I hope you have a lovely evening. Best wishes, Fiona