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Enjoyed the course and the content should help in my role helping call assessors.
This is a difficult subject to do a course on, everyone has different ideas/views and opinions on this. I felt the course was delivered to the right amount of people ( 9 of us) and that there were no right/wrong answers.
Very well presented course, very educational and inspiring. Confidence building in a difficult situation well recognised.
Brilliant training today thanks to Suzanne especially on such a hot day. Felt focused and engaged throughout
Enlightening course with guidance to approach a difficult topic and provide help.
A worthwhile course delivered with expertise.
Good overview which hopefully I never need to use.