Showing 1–10 of 74 reviews
Absolutely great trainer, keep us all on our toes and good fun which made the course really interesting
Great course,it got me thinking about our personality traits.I got a lot of information on how you would deal with a difficult customer which will become an everyday part of my role. It was well structured,putting us working in groups was great as it got us out of our comfort zone .I will keep the SQT training book with me at all times going forward.
Excellent course with Gina and Eimear as always. They are so knowledgeable and have an excellent way of imparting everything with the group. Our team has excelled since working with them.
I can honestly say that I thoroughly enjoyed the course , I felt so comfortable in any comments or any opinions I had and I also had no issues in raising any questions I had. I will definitely be putting to good use everything that I have learned and would highly recommend this course to everybody. I hope I can do more courses like this n the future.
I was hesitant about the course at first as some times i struggle sitting in a classroom all day but I thoroughly enjoyed it and found it so interesting and interactive, It was by far my favorite course to date! Gina was brilliant and so friendly and welcoming
Face to face made it Fun. Seeing peoples faces for the communication task - no talking (Order of Birthdays)
Found the Tutor engaging as well as clear and concise instructions with regard to expectations. I found the interactions and lengthy discussions with the tutor as well as with colleagues very helpful and great to get difference interpretations/approaches.