SFA08- SFA Lite for Gambling Operators Reviews

Great course to take in order to prepare yourself better for a possible situation where you may need to assist or have a conversation with someone surrounding suicidal thinking.

Great Tutor. Very good at what she does, very interactive and easy to listen to.

Even though the subject was something not really brought to light, it was made very interactive

The training was great and I believe will be extremely helpful when in a situation like this.

Good course, made you think and reflect on the information and how to deal with a situation in a supportive manner.

The training has taught me to empathize more with others and understand their situations. This is for my colleagues as well as the customers that I deal with on a daily basis.

I think a few more examples could've been added, a bit more specific to what we in our department deal with, which are usually customers with suicidal thoughts but who are looking for a specific answer from us, related to money refunds. We usually try to address other aspects of their life and feelings but it gets very difficult, since our customer continue going back to the refund question over and over again.