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Supporting Customers Facing Financial Difficulty Reviews
Showing 4 star reviews : View all 28 reviews
Kieran L, 11 Jan 2023
I found the training very insightful regarding the headspace that vulnerable customers can be in when talking to us which will be very helpful. The training was broad as to not be specific to an industry, but I believe that gives room for us to apply the training in ways that make sense for us which is a benefit.Response : Kieran, thank you for your feedback and I'm pleased to hear you found the training insightful. Wishing you all the best with your vulnerable customer conversations.
Gavin J, 03 Nov 2022
Ria J, 31 Oct 2022
Hayley E, 31 Oct 2022
I deal with vulnerable customers daily, I am interested to see how we can incorporate this into LinkResponse : Thank you Hayley for taking the time to leave me feedback.
Katy P, 28 Oct 2022
I found Helen very passionate and professional throughout the course. The course itself was thought provoking and meaningful, especially as this subject is close to everyone's hearts at the moment. I felt this course was very useful to myself.Response : Katy, thank you for your kind feedback and that you found the course thought-provoking and meaningful. I'm also pleased to know this course was very useful for you.
Lisa F, 28 Oct 2022
The course was very thought provoking and does make you stop and think about the bigger picture affecting everyone. It is difficult in our industry to focus on the bigger picture but this course highlights the need to do so.Response : Lisa, thank you for your feedback, and it's great to hear it was thought-provoking and made you stop and think. The course topic highlights a situation that many people will find themselves in.