Deepak P, 26 Jun 2024
Overall, it the course a good refresher and it was good to know tips for developing better accuracy.
Pratik P, 23 May 2024
Course should include more techniques to improve accuracy.
David M, 21 Mar 2024
Some elements not relevant to the jobs or roles of frontline staff
Gemma B, 05 Jul 2023
Length of time the course takes could be shorter as concentrations levels were lost, personal for me and repetitive. All over ally trainer was really engaging.Response : Thank you for your feedback, and I'm sorry to hear that you felt the course was too long and repetitive. I'm pleased to say that all groups improved, so we know that the workshops was a success, and the techniques that we explored are working. Practice is a key part of what makes the programme a success. We know that when customers have trialed shorter sessions that while they still improve, it's not as effective as the current format. 'Knowing' the techniques is just the start - it's mastering them, and most importantly, overcoming old habits, that takes the time and repeated practice. I appreciate that training courses involve time away from the workplace. But I hope that you can see the importance of accuracy, and that the time invested inside the training room will, over time, repay itself many times over on the outside. Best wishes Greg
Simon F, 27 Jun 2023
A good enjoyable course. Better split over half days. Does what it said. Thanks
Doug M, 23 Feb 2023
The 2 days being back to back can lead perhaps lead to some of the techniques not being developed, where as if they were on back to back weeks, we could take what we learnt from session 1, and over the week be able to implement techniques taught. Then in session 2 we could dictate what we've found helpful and what we could do with some extra clarification and techniques to help us be more accurate.
Jovana S, 04 Nov 2022
The only criticism is that it's far too long, so even with the 10-minute breaks, it is hard to stay concentrated. The almost 4-hour training is too much, especially in the middle of a work day when we know we have a lot of work to do, so it creates a lot of unnecessary stress.
Dragana J, 02 Nov 2022
Easier transfer and checking data find patterns and work to correct them
Nevena I, 02 Nov 2022
It was interesting but it took too long and most of the exercises/content are the same. Two days of almost 4h.....it's just too long.
Nicola L, 29 Jun 2022
The Course was way too long. The techniques could have been taught in half the time. Handy tips but in my opinion didn’t warrant 7hours (1 day).