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The course is very informative and enjoyable to do. Slightly confusing at times but it is expected if it is your first time.
Denis was brilliant at delivery - made what we thought would be a boring day, very engaging and thought provoking.
Extremely informative day and has given me a want to expand my learning due to the major changes in quality since last training
Denis Kiely is a highly competent and knowledgable trainer, whose aim is to teach and not to criticise. He uses real life relatable examples that is relevant to the scope of the business.
Excellent course today in which we challenged our systems and will make the necessary improvements to make better.