Adult MHFA face-to-face Reviews

Absolutely wonderful instructor! Really helped me grasp my understanding of mental health. Donna is very approachable and has been so helpful. Can’t rate her highly enough! I feel so confident in being a Mental Health First Aider 😀

The course has greatly enhanced my confidence in engaging with individuals experiencing mental health challenges, enabling me to have more meaningful and beneficial conversations. It has empowered me to better understand their needs, avoid potential misunderstandings, and effectively support them without unnecessary discomfort or escalation.

It was very educational, but personally due to my issues with attention span I found the repeated back and forth between videos, scenarios and group work to be quite hard to keep track of.

We didn't quite complete all the tasks because we were a chatty bunch, but I do think the course content was fantastic and could even have been delivered over 3 days which would have let us complete everything. We had an incident recently where someone in our workplace made a disclosure and what was reassuring after taking the course was that everything we did was essentially what we learned on the course - we implemented ALGEE without knowing it! But I feel far better equipped now to deal with any potential incidents arising, and feel really reassured that Steve also said if we wanted to reach out for further guidance that we can. Really well delivered, we were just too chatty!

A very enjoyable and informative course which has given me more confidence when speaking to individuals who are living with mental health issues

A VERY WELL INFORMED AND DELIVERED TRAINING.

Helen was fantastic all around. The course was expertly delivered and she stressed on all the right areas, patiently taking questions, and ensuring we came to a sufficient understanding of the course content. The course was very helpful to highlight the various mental health issues that we may face, and taught me what to expect when dealing with them. I would say I am significantly more confident in being a MHFA, but know that with experience and time I will get better.

Brilliant, very informative. Enjoyed

Really enjoyed the course has given be the confidence and tools to deal with difficult conversations

I thought the course was very interesting and informative and Sharon was a really good trainer. She has a great personality and I could really imagine myself speaking to her in the workplace if I had a problem. I do have a couple of constructive criticisms though; 1. I thought the first morning was incredibly slow and repetitive. It got to 1240 and I don't feel that we had learned anything that any of us didn't already know. I would've preferred to get straight into it and not wasted time with 'getting to know' the other attendees as I didn't think it was relevant on this particular course. 2. Better communication required from organisers of the event in terms of the location. There is no canteen on site and only a pretty bad coffee machine available. Half and hour for lunch is not really long enough to trek over to Greggs, queue, walk back again, eat and catch up quickly with work emails. I feel that it should be made clear in all correspondence that own lunch should be brought to the course and that there is no free tea, coffee or biscuits. I would have expected a cup of tea and a digestive for the cost of the course. Diolch yn fawr