Karen B, 07 Dec 2022
Generally good - unfortunately I had some connection issues so struggled to hear at some points.. It might have been useful to post a summary of what we were meant to be discussing in the break-out rooms to try and keep things focussed and act as a reminder. Thank you!
Heather T, 09 Nov 2022
I expected to role-play some patient scenarios around different subjects such as denial and collusion etc. we didn’t do this but we did cover lots of good communication tools, topics and approaches. I did really enjoy the training overall
Sharon G, 09 Nov 2022
Very worthwhile course. Provided me with some useful tools to take back and use everyday in conversations with my patients in making them worthwhile and more meaningful providing better support and more effective signposting.
harinderq s, 07 Sep 2022
Felt the the session yesterday was a bit too soon, as not really had any conflicts to resolve, but thats it really overall was well delivered and Craig was happy to go off topic if necessary. Thank you
Diane B, 30 Nov 2021
Lots of group discussion and focus on communication models/tools
Zoe W, 30 Nov 2021
Good course, found it really imformative and learned some new communication methods.
Julie N, 09 Nov 2021
Nice platform to deliver this information
Joanne P, 09 Nov 2021
I really enjoyed the pace of the course and the frequent use of break out rooms. Laura kept the number of people in the "rooms" to a minimum which created a safe space for discussion and to express views. There was a good mix of colleague and patient/relative scenarios. I feel that I have refreshed on previous learning and also gained some new knowledge and skills that I can use in the work place