Showing 11–20 of 24 reviews (4 star)
Wish we had more time in the 2nd half of the session, as we were discussing the meatier parts of communication. Otherwise, very enjoyable session, not too many breakout room sessions, not too long discussions
Generally good - unfortunately I had some connection issues so struggled to hear at some points.. It might have been useful to post a summary of what we were meant to be discussing in the break-out rooms to try and keep things focussed and act as a reminder. Thank you!
I expected to role-play some patient scenarios around different subjects such as denial and collusion etc. we didn’t do this but we did cover lots of good communication tools, topics and approaches. I did really enjoy the training overall
Very worthwhile course. Provided me with some useful tools to take back and use everyday in conversations with my patients in making them worthwhile and more meaningful providing better support and more effective signposting.
Felt the the session yesterday was a bit too soon, as not really had any conflicts to resolve, but thats it really overall was well delivered and Craig was happy to go off topic if necessary. Thank you
Lots of group discussion and focus on communication models/tools
Good course, found it really imformative and learned some new communication methods.
Laura was great, very friendly and knowledgeable, great interesting anecdotal references. I just personally find anything which involves a screen for a whole day difficult therefore that’s where any improvement would come from.