Showing 41–50 of 406 reviews
some discrepancy in challenge exam 4 and 5. ITIL text had the exact questions at the end of the book and correct answer differed.
Content was very dry and dull, going over definitions and slides for hours at a time, makes it difficult to pay attention and absorb what the instructor is saying. I feel ITIL would be better suited at the end of the COMPTIA courses so those us with little IT Experience can better understand and put into perspective what exactly the instructor is talking about.
Even though it was a five day course, which made it really fast paced, the instructor made it manageable and fun. The material was diverse enough which allowed students to use different methods to learn and retain information. Also the instructors teaching method.
Slides are wordy and use acronyms that require further research. I was able to find slides outside of class that explained the material much better. However, the lab practices and Comptia sites were very informative and useful.