ITIL 4 Foundation ENT Reviews

i have an understanding and what ITIl is

The class was amazing

Overall the course provided more background and applicable scenarios that were brought in by the instructor than originally expected.

A great learning experience.

The course was structured and presented in a manner consistent with an overall approach for even a beginner-level student.

This was a fairly easy course. Concepts were easy to understand and the questions gradually got harder. Hopefully it reflects the difficulty of the actual exam.

I think getting the course materials a week ahead of time, or atleast the book so that I could have read through it before the class started would have been great. There was also A LOT of materials and it took a couple of days to become acclimated to them and figure out what was best for me.

I have never believed in the whole learn to pass a test thing in the long run I don't think it does enough to much is forgotten to quickly because you try to shove to much in at once

I personally had a hard time understanding the course at first but over time I slowly grasped hold of the concept

My only issue with the course is on the end of Axelos. Axelos uses way too many terms that are extremely similar and I think their Foundations would be more easily understood if the terms had some more distinction. For instance Standard, Normal, and Emergency. Why not Standard, Intermediate, Emergency.