ITIL 4 Foundation ENT Reviews

There were a few instances, not too many, where there was content that was asked on an exam that was not specifically discussed in the material. The instructor was able to add the content in verbally, but if those small details were accidentally glossed over, that content would never been learned, but was present in sample tests. It only happened a couple of times and would not cause a student to fail in and of itself, but combined with other missed questions a student might make, would possibly contribute to a student missing more than the allowable questions because the content simply wasn't in the literature.

John was great and I was given the appropriate material to learn. Thank you John and ACI.

long days, but I see why, lots and lots of information.

Great Instructor and course thanks again for all the info....

It's a very fast paced program. At points, I felt like I was just cramming for the final exam, rather than actually learning the material. But, John was a great instructor, making it easy to return and reread the material to prepare for the certification exam in the future.

Great class, great instructor

I feel very prepared for the exam.

I think I'm ready for the ITIL certification!

For my time zone i would have liked to start a little bit earlier so I could have more time to study after class.

It was a good course and very informative and the instructor was very knowledgeable with many years of experience and answered all questions. The class was overall really fast pace, maybe breaking it down to 2 weeks and cutting the time in half each day.