Excellence in Customer Service reviews

4.4 (17 reviews)

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Course was delivered well and many good points to bring forth in organisation.

Nicola B · 09 Dec 2020
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I enjoyed the course and there were some techniques suggested that I will employ in work

Colette T · 09 Dec 2020
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The course was very relaxed and helped with Team building as there was so many new staff members.

Davina H · 10 Jul 2020
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Bernie was very accommodating and did a good job managing the sessions but I personally felt the material was quite straightforward and didn't really add anything new

Ultan H · 10 Jul 2020
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interactive and good for team building

p h · 07 Jul 2020
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Bernie was very clear in here delivery of the course.

Marie M · 07 Jul 2020
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Bernie was fantastic, extremely informative and interavtive which made the course seem more like a gentle conversation. Great learning experience overall

cliodhna j · 07 Jul 2020
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Very good trainer and course content overall.

David B · 07 Jul 2020
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Good course will apply things I've learned to my everyday role such as listening skills and de escalating situations , also being aware of myself and being more assertive

Ruth B · 07 Jul 2020
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Course was really well done considering it's normally done in a class setting. My interest was held throughout, it was enjoyable and informative, I would definitely recommend to others

Linda O · 07 Jul 2020
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