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Overall, informative. But needed to be more advice/guidance on how to speak to someone.
Would like to see this delivered to every 999 call assessor
Engaging, thought provoking and would recommend.
enjoyed this course and happy I could participate from home. Very informative and i feel alot more confident with everything I have learnt
Really informative, and feel more confident now.
Very informative course, really interesting, interactive and engaging.
A really informative course which was very well delivered, I have learned a lot and built on my existing knowledge.
Great course and more people will hopefully attend going forward.