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Live Webinar - Managing Difficult Conversations/Situations Reviews

Showing 4 star reviews : View all 14 reviews

Dawn R, 21 Apr 2022

Sarah is a very good trainer, informative and encouraging.
Response : Thank you for your feedback Dawn

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la g, 21 Apr 2022

the prep work was very valuable and gave a direction for each person. for us, getting together a project team like we did - all working for other firms - really helped our collaboration
Response : Thank you for your feedback Leslie-Ann, we are glad you and your team enjoyed the webinar

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Richard B, 21 Apr 2022

Great session and I enjoyed the interactive elements. Sarah is a knowledgeable presenter.
Response : We are glad you enjoyed the webinar, we do and try and make our webinars as interactive as possible. Thank you for your feedback Richard

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Gian D, 21 Apr 2022

Darren W, 04 Jun 2020

This was the first time I had undertaken such a web based interactive training course. Once I had got to grips with how to use the interactive tools, it was good and proves it can work. The interactive tools also ensure everyone is involved and not too distracted by emails popping up. My only issue was a long delay in my responses going back to the moderator, which made role playing nigh on impossible for me at least. I am sure this is a connectivity issue others have from time to time.
Response : Thanks for your feedback Darren. I am sorry you encountered technical difficulties, it does happen from time to time unfortunately but we overcome it most times. I am glad you enjoyed the course as a whole though. I like your idea of setting the course up with a specific focus for Senior Managers. We will explore this! All the best. Paul

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Samantha S, 03 Jun 2020

I thought the course was very useful and will come in with my day to day work. Thank you
Response : Thank you for your feedback Samantha, much appreciated. All the best. Phoebe.

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Tony P, 14 May 2020

Generally a good course although due to time constraints couldn't go in to the full details.
Response : Hi Tony, thanks for your feedback. You are right we did need a bit more time. We don't usually run this course at capacity (10 delegates), which meant we did need more time to accommodate everyone, when it came to skills practice etc. We have now extended the course by 30 minutes to allow more time when we have a larger number of delegates. All the best. Paul

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Caroline K, 13 May 2020