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Live Webinar - Managing Difficult Conversations/Situations Reviews
Richard B, 21 Apr 2022
Great session and I enjoyed the interactive elements. Sarah is a knowledgeable presenter.Response : We are glad you enjoyed the webinar, we do and try and make our webinars as interactive as possible. Thank you for your feedback Richard
la g, 21 Apr 2022
the prep work was very valuable and gave a direction for each person. for us, getting together a project team like we did - all working for other firms - really helped our collaborationResponse : Thank you for your feedback Leslie-Ann, we are glad you and your team enjoyed the webinar
Dawn R, 21 Apr 2022
Sarah is a very good trainer, informative and encouraging.Response : Thank you for your feedback Dawn
Helen M, 02 Nov 2021
Sarah was great. Very easy to talk to and got us engaged and participating so it felt like a discussion rather than just being talked at. Very empathetic to my situation and didn’t make me feel silly for not being more assertive or handling something better.Response : Thank you for your feedback Helen, we are glad you enjoyed the webinar, we appreciate your feedback
Lucy C, 08 Jun 2020
I really enjoyed the course, it was much more interactive than I expected and so much better than other webinars I have attended recently which do not require participation. Because of the interaction and the skills of the trainer I was fully engaged and got a lot out of the course. Thank you!Response : Thank you for your feedback, Lucy, much appreciated. I am glad you enjoyed the course.
Darren W, 04 Jun 2020
This was the first time I had undertaken such a web based interactive training course. Once I had got to grips with how to use the interactive tools, it was good and proves it can work. The interactive tools also ensure everyone is involved and not too distracted by emails popping up. My only issue was a long delay in my responses going back to the moderator, which made role playing nigh on impossible for me at least. I am sure this is a connectivity issue others have from time to time.Response : Thanks for your feedback Darren. I am sorry you encountered technical difficulties, it does happen from time to time unfortunately but we overcome it most times. I am glad you enjoyed the course as a whole though. I like your idea of setting the course up with a specific focus for Senior Managers. We will explore this! All the best. Paul
Samantha S, 03 Jun 2020
I thought the course was very useful and will come in with my day to day work. Thank youResponse : Thank you for your feedback Samantha, much appreciated. All the best. Phoebe.
Jen ., 14 May 2020
Great course. Best virtual course I have ever been on for interaction and encouraging people to get involved.Response : Hi Jen, thanks for your feedback. I am really glad you enjoyed the course. We are really striving to make our on-line courses as interactive and engaging as our face to face courses. Your comments have made my day! All the best. Paul
Tony P, 14 May 2020
Generally a good course although due to time constraints couldn't go in to the full details.Response : Hi Tony, thanks for your feedback. You are right we did need a bit more time. We don't usually run this course at capacity (10 delegates), which meant we did need more time to accommodate everyone, when it came to skills practice etc. We have now extended the course by 30 minutes to allow more time when we have a larger number of delegates. All the best. Paul
Alex K, 13 May 2020
I thought the course was really helpful in terms of the techniques taught. The trainer was also really engaging and involved everyone so you didn't feel like anything was lost from the training experience by it being online.Response : Hi Alex, Thanks for your feedback, much appreciated. FYI we are going to extend the course by another half hour to allow a bit more time for skills practice. All the best. Paul