Customer Journey Mapping Reviews

David was great at explaining the topic, very enjoyable session

Good course! Good introductory to CJM. Useful

Made us realise how similar our departments are.

I found the course very helpful and am looking forward to continuing and using it in my dept The delivery was excellent not heavy at all interactive and enjoyable

Trainer took the time to go over material until I fully understood.

Very interesting . Will make a great difference to how organisation operate

Excellent

Found it hard to get into at the beginning but once we started the exercises it all came together

Excellent Course . Really enjoyed the day . Trainer was very approachable and made sure the content was relevant to all .