RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,335 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 81–90 of 3,185 reviews (5 star)

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The course was informative I came away happy knowing that should I need to use them I would be capable of using them.

Vincenza P · 02 Sep 2026
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“

A very informative course. Alot of group activities to involve the group and to bounce ideas. Very well presented and explained in depth.

Claire M · 01 Sep 2026
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Response: Thank you, Claire! We’re glad you valued the collaborative activities and opportunities to share ideas. It’s great to hear the course was presented clearly and thoroughly.

“

Awesome

Chukwuemeka J · 01 Sep 2026
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Good course content

Louise B · 28 Aug 2026
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“

Informative and covered all necessary points.

Scott R · 28 Aug 2026
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The trainining was very interactive and informative

BEATRICE S · 28 Aug 2026
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Good information that is useful for my role.

Joanne B · 27 Aug 2026
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Response: Thank you, Joanne! We’re glad you found the course relevant and useful for your role.

“

Clear,precise instruction.good power points.discussion encouraged

Beverley P · 27 Aug 2026
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Wonderful training provided by Kieran. Very helpful.

Emma H · 26 Aug 2026
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Enjoyed my training by Kieran and found it was informative for myself in apply to my daily work.

Paula G · 26 Aug 2026
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Response: Thank you, Paula! We’re pleased you enjoyed Kieran’s session and found the learning relevant and useful for your day-to-day work.