RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,244 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 961–970 of 3,257 reviews

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Brilliant delivery

ABIOLA A · 06 Jan 2025
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Learned something new, enjoyed the course

Jane S · 03 Jan 2025
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Response: Hi Jane. Thank you for taking the time to leave feedback. It is great to hear you enjoyed the course and delivery from Caroline.

Amy made the course very interesting. Took time to explain stuff

Sarah B · 23 Dec 2024
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Response: Hello Sarah, thank you for taking the time to leave lovely feedback for Amy and it's great to hear she is doing a great job as a trainer!

Very informative

Denise J · 23 Dec 2024
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Attended refresher course great content

Russell B · 23 Dec 2024
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Clear instructions

wendy e · 20 Dec 2024
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Linda was a great trainer. The practical element was very helpful to revisit the breakaway interventions and it was an engaging session. The theory session was helpful to review the STEPS model and arousal model.

Alicja M · 18 Dec 2024
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The trainer is well versed in in the exercises and the sequence. Was explaining eloquently. Very supportive when helping too

Anna M · 18 Dec 2024
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The morning session involved lots of discussion around learners and the school's ethos. However, I personally benefit from recapping the key elements of the original training. It felt more of a relaxed discussion as opposed to a learning a session. The afternoon session was great. Recapping all of the physical breakaways was really beneficial and helped me remember them should I need to use any in the near future. Overall, it was a great day day, thank you!

Charlie J · 18 Dec 2024
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Response: Hi Charlie, thak you for taking the time to leave detailed feedback. A refresher is a day to cover anything that learners feel they want to look at and I am sure that your trainers will look into this in the future. I'm glad you had a great day overall!

Enjoyed

Marie H · 17 Dec 2024
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