RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,342 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 931–940 of 3,356 reviews

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Excellent

Wendy T · 03 Mar 2025
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I apologise for the quiet group you had today but I thanks for the training course today, checking the staff understanding throughout. Great course, undeterred by the ICT woes.

James T · 03 Mar 2025
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Response: Hi James. Thank you for taking this time to leave this review. I will ensure to share your feedback with the trainers. At times ICT is never on our side, however it sounds like the trainers got this in hand and you all had a good day. Thanks you.

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I had learned a lot about behaviour of concern. I recapped all the moves. Overall, it was a good training session

Ian O · 03 Mar 2025
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Was a interesting course I learned a lot

Deloris E · 03 Mar 2025
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Both trainers very good at putting across the information and good physical training

Susan F · 03 Mar 2025
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It really worth it...the practical aspect was awesome

Victor O · 28 Feb 2025
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Really good course which was a great reminder and refresher to my knowledge on PBS interventions, great training from Alan!

Wyman A · 28 Feb 2025
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Response: Hi Wyman. Thank you for your feedback, we are glad to hear you enjoyed the refresher and enjoyed the delivery by Alan.

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This was a refresher, great to update your knowledge

Allison D · 28 Feb 2025
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The course was very good, Very informative and Amy was brilliant. The course was not too heavy and Amy was very informative and delivered the training perfectly.

Mollie R · 27 Feb 2025
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Brilliant trainer, very engaging and knowledgable

Gemma H · 26 Feb 2025
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Response: Hi Gemma. Thank you for your lovely feedback we are glad to hear you enjoyed the course and delivery.