RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,244 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 851–860 of 3,257 reviews

Sort by

The course was good learnt a lot for a refresher of how to deal with situations when you are getting approached.

Daniel B · 04 Mar 2025
Helpful review?YesNo
Report review

Trainer very helpful and informative. Told of situation at work, trainer showed me teqníques and made sure I was comfortable with them

Carol M · 04 Mar 2025
Helpful review?YesNo
Report review

The training was refreshing, interactive, everywhere felt at ease with the trainer. It was worth the time. Thank you Ben.

Rukayat O · 04 Mar 2025
Helpful review?YesNo
Report review

Well demonstrated..definitely will be useful

PATRICK M · 04 Mar 2025
Helpful review?YesNo
Report review

I realized that I had forgotten some off the things I had forgotten it is good to have a refresher and the trainer was very good and knowledgeable

angela L · 04 Mar 2025
Helpful review?YesNo
Report review

Excellent

Wendy T · 03 Mar 2025
Helpful review?YesNo
Report review

I apologise for the quiet group you had today but I thanks for the training course today, checking the staff understanding throughout. Great course, undeterred by the ICT woes.

James T · 03 Mar 2025
Helpful review?YesNo
Report review

Response: Hi James. Thank you for taking this time to leave this review. I will ensure to share your feedback with the trainers. At times ICT is never on our side, however it sounds like the trainers got this in hand and you all had a good day. Thanks you.

I had learned a lot about behaviour of concern. I recapped all the moves. Overall, it was a good training session

Ian O · 03 Mar 2025
Helpful review?YesNo
Report review

Was a interesting course I learned a lot

Deloris E · 03 Mar 2025
Helpful review?YesNo
Report review

Both trainers very good at putting across the information and good physical training

Susan F · 03 Mar 2025
Helpful review?YesNo
Report review