RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,342 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 811–820 of 3,192 reviews (5 star)

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Quite inclusive, enjoyable and informative. Adam was very patient with us. A booklet with all the slides would have been nice.

Olufunmilayo A · 30 Apr 2025
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Response: Hello Olufunmilayo, thank you for leaving such positive feedback about the course. A workbook is issued with all of the infomation that you find on the slides when the full course is delivered initially. It's great to hear that Adam's first course went well.

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For first time delivered on his own very good. Made sure everyone understood

Deborah C · 30 Apr 2025
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Rebecca was excellent and she’s amazing at training like always.

Luke J · 30 Apr 2025
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Response: Hi Luke, thank you for taking the time to leave such lovely feedback for Becki

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Very informative and supportive of staff

Bernard H · 30 Apr 2025
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Really enjoyed

Earleen G · 30 Apr 2025
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Jack was a brilliant trainer, made us all feel at ease. Learnt loads. Thank you

Jo B · 28 Apr 2025
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Jack was very helpful and friendly

Anna M · 28 Apr 2025
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Great to have such a person specific course

KELLY T · 28 Apr 2025
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Jack was very helpful, pleasant and polite. Answered all are questions, would like to see him next time

Pat M · 28 Apr 2025
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Response: Hi Pat, thank you for leaving such wonderful feedback for Jack! We will ensure your lovely comments are passed onto him.

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Enjoyed today's session. Well put together - and professionally delivered

Fraser S · 24 Apr 2025
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Response: Thanks Fraser for you kind words. We are glad you feel this way and that you enjoyed the delivery. Thanks again!