RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,244 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 741–750 of 3,257 reviews

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Excellent as usual, very informative and Rachael is very knowledgeable. Thank you

Lisa M · 20 May 2025
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Response: Thanks Lisa for your lovely feedback. It is great to hear you enjoyed the delivery of the course. We will ensure to share your feedback. Thanks again.

Excellent instruction

Diane S · 15 May 2025
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Great, learned a lot today.

Elizabeth G · 15 May 2025
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Response: Hi Elizabeth, thank youf for the great feedback and it's lovely to hear you learnt so much more on the refresher

Friendly and approachable, very informative course.

Alexis B · 13 May 2025
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Very good, very perfection

Linda G · 13 May 2025
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Amy is a lovely and bubbly individual who put me at ease throughout the day. I was interested throughout and felt I have learnt a lot today.

bryony g · 13 May 2025
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Response: Hello Bryony, thank you for the kind feedback and we will be sure to let Amy know.

Very good presentation. Very inclusive and approachable. Enjoyed more than previous refresher courses.

Tina M · 13 May 2025
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Very good trainer, informative and makes it easy to learn.

Lorraine D · 13 May 2025
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Excellent trainer

Abimbola A · 13 May 2025
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Thorough...thoutful and professional

Nicholas M · 13 May 2025
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